Expression of Interest document regarding the management and operation of the Cafe located in Deaf Village Ireland
Thursday, June 11, 2015
Introduction
Deaf Village Ireland is a unique project which brings together on one site in Cabra Dublin 7 all of the main community, voluntary, sporting and service Deaf organisations. Deaf Village Ireland is managed by a limited company, the Directors of which are drawn from the 12 organisations who are tenants of the Village. The manager of Deaf Village Ireland will co-operate and support the operator of the Café while respecting the independent business of the Café. The operator of the Cafe will be offered a licence to run the Cafe and will pay Deaf Village Ireland Company Limited an agreed annual rent.
Proposals
We would welcome proposals from individuals, companies or partnership groups and Deaf organisations in relation to the operational management of the Café in Deaf Village Ireland. The proposals must clearly indicate –
- Catering Services offered to tenant organisation
- How the Café space could be run
- Services provided to the Café customers
- Any partnership with Deaf / tenant organisation
- Catering services for social situations i.e. funerals, celebrating events etc…
- Potential uses of Café space
- Flexibility and adaptability to DVI needs
- Understanding and adherence to DVI ethos and values
Brief
The Café is located at the entrance beside the reception in Deaf Village Ireland with a separate Server area adjacent. The Cafe will serve the Deaf community, employees of the Village and the users of the Sports Centre and their families and friends. Deaf Village Ireland’s vision is to “create an inclusive place/ centre showing community life celebrating Deaf culture” This Café must be a welcoming place for all Deaf and hearing people. It is crucial for the operator of the Café to welcome all Deaf and hearing people in a warm friendly manner, with a caring attitude towards their customers and people around them.
Hours of Opening / Closing of Cafe
The Sports Centre will be open from 6.30am till 10pm Monday to Friday and from 10am till 6pm on Saturdays , Sundays and Bank Holidays. The Cafe will be expected to open from 8am till 8pm Monday to Friday and from 10am till 5pm on Saturdays, Sundays and Bank Holidays. The hours of these times can be negotiated with the Board and Manager, during quiet times during the year.
Café in Deaf Village Ireland
The Cafe will serve pre-prepared foods i.e. sandwiches, soup, tea, coffee, soft drinks, health drinks, Paninis, toasted sandwiches, bars, fruit, pastries and cakes etc. The Cafe will be equipped with tables and chairs and the server will come with a display fridge, a hot water boiler, Panini press, toaster, commercial dish washer, microwave, storage fridge, dishwasher, freezer, sinks and storage facilities. The Servery area will have to pass the HSE environmental health requirements the details of which can be found at www.hse.ie.
Specifications for Café in Deaf Village Ireland
| Environment Health Requirements | Hygiene inspections Food Safety Management Plan Food Safety Policy Food Hygiene Training Personal Hygiene Contamination Haccp Training Waste Management |
| Maximising Customers’ Needs | Catering for special events Customer Care Delivering a good service Barrier free-user friendly café for all Value for money |
| About the Café | Deaf Village Vision and Mission for Café Proposal for opening/ Closing times Proposal for staffing Qualifications/ experience for staff Proposed methods of Communication Proposed menu’s/ Prices Professional Appearance of Cafe Proposed work strategy / organionational skills Qualifications/ Experience for staff |
| Marketing Strategy | Promoting Café Changes in the brand name of Cafe What added value could you bring to Café? |
| Cooperating with DVI | Building a good working relationship Working in harmony Reporting and working with DVI Personal dress code for staff |
Please return this expression of interest document to Sylvia Nolan at manager@deafvillageireland.ie by close of business on Tuesday 25th June 2015.
Expression of Interest document regarding the management and operation – PDF